Infoaudience

Tickets

Tickets for events at the Palazzo del Turismo can be purchased in advance from online vendors accessible directly from our website.

Parking

For events at the Palazzo del Turismo, you can park in the parking lot adjacent to the venue. Find all the information on our dedicated page at How to Reach Us.

Entrances

Access to events at the Palazzo del Turismo is divided according to the type of ticket purchased. The main entrance, for seated areas, is through dedicated entrances located at the sides of the building. For floor seats / parterre, access is through the lower entrance.

Typically, event organizers at the Palazzo del Turismo ensure that staff are available at the entrances to provide necessary information.

Minor Access

For safety reasons and to protect the physical well-being of minors, it is advised not to bring children under the age of 5 to events at the Palazzo del Turismo, except for events specifically aimed at them. Access for minors at the Palazzo del Turismo is therefore considered the sole responsibility of the parents or guardians.

Equipment such as strollers and prams is not allowed inside the hall as they may obstruct emergency exits.

Restrooms

Restrooms at the Palazzo del Turismo are located on the sides of the main stand, on the north and south sides of the building, on the ground floor / parterre. Both women’s and men’s restrooms are equipped to accommodate disabled individuals.

Bar

The Palazzo del Turismo has two bars: one located immediately at the main entrance behind the central steps, and the second on the ground floor.

Accessibility for People with Disabilities

Currently, the Palazzo del Turismo does not have internal elevators. Although it is possible to use internal ramps, it is always advisable to ensure access to the venue through the appropriate entrance.

For performance events, organizers typically set up a dedicated area in the seating area for wheelchair users. If this area is needed, it is advisable to declare this at the time of ticket purchase to ensure availability of seats.

A frequently asked question relates to ticket costs, which can significantly affect the possibility of having the necessary assistance to attend an event.

The Mandela Forum can only partially answer this question, as it is rarely the organizer, and can only ensure that legal provisions regarding seat availability are met. It is necessary to consult the event promoter to find out if there are specific facilities and how to access them. Usually, these facilities include purchasing tickets at specific sales points and benefits such as free entry for the accompanying person. The suggestion is to contact the local promoter, usually indicated on the event announcement page on our website, for further details.